Product Case Study
Keeps Food Hot. Keeps Queues Moving.
How Cossiga's OTSHC heated food chute helps some of Australia's busiest stadiums serve thousands of customers, fast.
Built for High-Volume Service
When the rush hits, every second counts.
In stadiums and entertainment venues, food service operates under intense time pressure. When thousands of people head for food outlets during halftime, breaks in play or event intervals, operators have a limited window to prepare, serve and satisfy demand.
Long queues, slow service and inconsistent food temperatures do more than impact the customer experience. They limit throughput, reduce sales opportunities and place pressure on staff during the most valuable trading moments of the event.
That's why leading venues, including the Melbourne Cricket Ground and The Gabba, rely on Cossiga's OTSHC — On The Slide Heat Chute — to keep service moving when it matters most.
Designed for Speed
A heated system built for flow, not browsing.
Unlike traditional heated displays designed primarily to showcase food, the OTSHC has a different purpose.
Positioned directly within the service line, it creates a continuous flow between kitchen and customer, allowing freshly prepared food to move quickly through the operation while maintaining serving temperature.
Whether it's burgers, chips, hot dogs or other grab-and-go favourites, food remains hot, accessible and ready to serve without interrupting workflow. The result is a system built around one clear objective: keeping queues moving.
Hot
Food held ready for service
Fast
Designed for rapid throughput
Flow
Built into the service line
Performance Under Pressure
Reducing bottlenecks during peak service.
Peak service periods place enormous pressure on stadium foodservice teams. The OTSHC helps reduce bottlenecks by allowing staff to prepare food in advance while maintaining quality until the point of service.
Orders can be assembled more efficiently, staff movement becomes more controlled, and food can be transferred through the service line without slowing the operation down.
For operators, this means greater throughput, smoother workflows and a more consistent service experience. For customers, it means less time standing in line and more time enjoying the event.
Trusted by Major Venues
Proven in Australia's busiest stadium environments.
From AFL and cricket matches at the MCG to major sporting events at The Gabba, the OTSHC has proven itself in some of Australia's highest-volume foodservice environments.
These venues demand equipment that performs reliably under constant pressure, delivering consistent results event after event. The OTSHC has become an integral part of helping operators meet those expectations while maintaining food quality and service speed.
More Than Hot Food
A purpose-built operational tool.
The OTSHC is more than a heated holding solution.
It is a purpose-built operational tool that helps venues maximise throughput, improve workflow and deliver a faster, more efficient customer experience during peak trading periods.
When thousands of people need to be served in minutes, every detail matters. The OTSHC helps make those minutes count.
Key Benefits
What the OTSHC delivers.
The Cossiga Effect
Keeps food hot. Keeps queues moving.
Talk to our team about how Cossiga can help your venue improve service flow, maintain food quality and move more customers through peak trading periods.
